Top 10 Ways to Establish Your Expert Credentials
Wednesday, January 20th, 2010
10) The news media is now everyone who can find you on the Web. Are your ideas being “broadcast” so more people find you? Are you creating new ideas, and moving forward and bringing those who search on problems to find your solutions? Please read that once more: People know their problems; they don’t know your solutions. That’s the commonality, and why a campaign we’ve run for a year on the phrase “disgruntled employees” that was based on an Alan Weiss news release headline — “Creating Loyal Employees” — has had thousands of click-throughs. Have you made a list of your clients’ problems? The blogs, comments and news releases you push via our system, reach the media, the Internet, syndication – and, most importantly, your buyers, the public that search the Internet.
9) Speak? Train? Consult? Coach? You’ve bottled a lot of information and experience over the years. Are you re-packaging it? Sure that “book as a credential” is what everyone says you need, and that’s a great welcome token, give-away or deal sweetener. I’ve left it off this list, for I don’t think “having a book makes you an expert.” You have to be an expert before you are able to author the book. A book is a fancy business card, as most people never get past the dust jacket. Want to hire a great dust jacket person and write four chapters? Then, be very careful which chapter you run first, for consultants have to listen and come up with the solution. Speakers offer a great overview and insights but often are not responsible for client success. Trainers help you with defined problems and offer programs, and coaches seem caught in a time warp of pay, based on time not success. What are you selling? Solutions, ideas, driving lessons or therapy? If you have a book, it should start conversations which end in conversions and business for you.
Publish a bio. Make sure it comes up #1 at Google when your name is searched. Make sure when people “Google” you they see your bio and your accomplishments first. Remember this is very different than #1 where you are creating a “search phrase” so that people who don’t know your name can find you.
7) Use Skip’s 20-20 media rule. First, make a list of your best 20 revenue customers. Then, figure out which media outlets they follow. Make up a list of the 20 editors or journalists that most influence your 20 money makers. Create a media tip list for those 20 journalists: On an IRREGULAR basis, only when you have ideas or things you know they want, sent it to them. Don’t fall into the trap I saw when I interned at the Larry King Show decades ago. I asked the producer why he was throwing away some of mail unopened, and he said: “I’ve seen stuff with that return address before and it wasn’t interesting.” Send out good ideas, not just about you, but as a “cub reporter” for your list. (Thanks to Skip Weitzen, author of “HyperGrowth,” for his added advice here.)
6) Figure out your “needle-in-the-haystack” uniqueness. Use those phrases as your meta-tags, on your Web site, in your “elevator speech.” It should be two or three word and put it everywhere — from your business cards to your vanity license plate. Use WordTracker.com and KWMap.com. Watch my videos at www.WebHandbook.com to learn how.
5) Get inbound links to your URL: ExpertClick.com has 48,000. Test your count by entering “links: and your URL” into Google. Try it with both the “www” and without. Ask for text links with your special words in them. Ask for links from sites that have better rankings than you have; search Alexa.com or DMOZ.org to find them. Get and read the Bruce Clay Search Engine book. I spent time and money to earn Clay’s SEO training certificate. For $27, you can buy this useful book. Read the back issues right now at http://searchoptimizationnews.com/
4) Give face time. Make sure people know and see your photo. Do you have an “official” current photo? Have you plastered it as many places as possible? I was flabbergasted at a recent association board meeting when it was asked if you should have your photo on your Web site. You are the brand: People have to know who you are. (GlamourShots.com will even do your hair!)
3) Be seen and travel. Take clients, current and former, as well as prospects to dinner. You can listen to what they want, and learn how you can serve them. Even if people cannot make the event, they are pleased they were invited. One on one, the ideas can flow over a bottle of wine. One dinner at the Rainbow Room in New York this year has resulted in so much referral business I can’t believe it. This is just #2 “face time” in person.
2) Have testimonials available, and check them. What do people say about you on “the street”? Find out by asking around. Yes, have those mystery shoppers call your business, and report if someone trying to book you for a speech can — ask them to call speaker bureaus and ask about you. Search the Web. What information do they get? What kind of follow up?
1) Don’t just donate time; stake out a leadership position. At an association that can benefit from your participation, you’ll meet and help others. I’ve volunteered at International Platform Association and will be part of its 2010 national conference.
Mitchell P. Davis, Editor, Yearbook of Experts
www.YearbookofExperts.com
Broadcast Interview Source, Inc.
2233 Wisconsin Ave, NW
Washington, D.C. 20007
Main phone: (202) 333-5000
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